At MyMMI, we prioritize safeguarding your privacy. We understand the sensitivity of your personal information and are committed to its protection.

Use of Your Information

We may occasionally use the information we collect to notify you about important updates to our website, as well as new and exclusive offers that we believe will be of interest to you. You can opt out anytime by contacting us at info@mymmi.co.nz.

Monitoring and Data Usage

MyMMI monitors website usage to identify trends and improve our services. Any collected information, such as your computer’s browser type, is used solely in aggregate form, ensuring your individual details remain anonymous.

Email Communications

If you’ve received an email from us, your address is either registered with us or you’ve engaged with our services. You can opt out anytime by contacting us at info@mymmi.co.nz.

Sharing Your Information

We uphold strict confidentiality standards and do not share, sell, or rent your personal information without your explicit consent.

Security of Payment Details

MyMMI prioritises the security of your personal information. Our website is encrypted and does not retain credit card details. All transactions involving credit cards are securely processed through a payment gateway.

Disclaimer

Prices, descriptions, and images on our website are subject to change without prior notice. We strive for accuracy but cannot be held responsible for typographical errors or inaccuracies in pricing.

Colour Discrepancies

Please note that product colours in images may slightly differ from the actual product due to lighting conditions during photography.

Terms & Conditions

By using our site, you agree to abide by the Terms & Conditions outlined. These terms may be updated periodically without prior notice.

Jurisdiction

This site and its Terms & Conditions are governed by the laws of New Zealand. MyMMI disclaims liability for any direct or indirect loss arising from errors or omissions on our website.

Contact Us

For questions about our Terms & Conditions or to reach MyMMI, please email us at info@mymmi.co.nz.

Refund & Return Policy

Our commitment is to replace or exchange items in the following circumstances:

• The item is damaged.
• The item does not match its description on the website.

Upon installation or use of our products, you acknowledge and accept their quality. This policy aligns with our commitment to ‘quality guaranteed’.

If we are unable to replace goods, a refund will be offered. Goods must be returned within 7 days of receipt in their original condition and packaging, accompanied by the original invoice. Freight charges are non-refundable.

For defective or damaged goods, please contact us at info@mymmi.co.nz with the following details:

• Invoice number
• Item description
• Date of purchase
• Daytime phone number

We will respond within 2 working days to initiate resolution procedures as per the guidelines above.

Cancellation Policy

We offer full refunds if production of your order has not commenced. For errors or mistakes, we collaborate with you to find solutions. Returns of unused white products in ‘as new’ condition are accepted. Please note that custom colour items cannot be refunded once manufacturing has begun.

Please ask any questions before making a purchase.

Warranty

MyMMI provides a 10-year warranty on cabinets and benchtops:

We warrant our cabinets, wardrobes, and benchtops to be free from defects in materials and workmanship for 10 years from the date of purchase. This warranty applies to the original purchaser and covers particle board, hardware, and workmanship, excluding installation errors, modifications, normal wear and tear, or water damage.

In case of a covered defect, MyMMI will refund, repair, or replace the affected product at our discretion. If the product is no longer available, a similar product of equal or greater value will be provided.

To file a warranty claim, please contact us with proof of purchase and details of the defect. Further instructions will be provided upon review of your claim.

MyMMI shall not be liable for any incidental or consequential damages.

Pricing Policy

All prices are in New Zealand Dollars (NZD) and inclusive of New Zealand taxes.

Location Policy

MyMMI operates exclusively within New Zealand.

Export Policy

Our products are available for sale only within New Zealand.

One last thing from MyMMI

Customer satisfaction is our priority. If you encounter any issues with your purchase, please contact us, and we’ll endeavor to resolve it promptly.

Thank you for choosing MyMMI.